FAQ

1. Where do you ship?

We currently ship across the United States.

2. What shipping options do you offer?

Express Shipping

  • Delivery Time: 3–6 business days
  • Cost: $20

Free Shipping

  • Delivery Time: 7–14 business days
  • Cost: FREE

Free Standard Shipping

  • Delivery Time: 7–14 business days
  • Cost: $10

Please note that shipping times may vary during holidays or peak seasons.

3. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status anytime.

4. Are your computer mice compatible with Mac and Windows?

Yes. Most of our computer mice are compatible with:

  • Windows
  • macOS
  • Laptops
  • Desktop PCs
  • Some tablets and other USB-enabled devices

Please check the product description for full compatibility details.

5. Do your mice require batteries?

It depends on the model:

  • Wireless mice may require batteries or rechargeable charging.
  • Wired mice work directly through USB connection.

Product specifications are listed on each product page.

6. Can I cancel or change my order?

Orders can only be modified or canceled within 12 hours after purchase.
Please contact our support team as soon as possible for assistance.

7. What if my item arrives damaged or defective?

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will work quickly to resolve the problem.

8. Do you accept returns?

Yes. We accept returns on eligible items within our return policy period.
Items must be unused and returned in original packaging.

9. Is payment on your website secure?

Absolutely. All payments are processed through secure and encrypted payment gateways to protect your personal and payment information.

10. How can I contact customer support?

You can contact our support team through our Contact Us page or via email. We typically respond within 24–48 business hours.

11. Are your products good for office and remote work?

Yes. Our products are selected specifically for:

  • Office professionals
  • Remote workers
  • Students
  • Everyday computer use
  • Productivity-focused setups

They are designed to provide comfort and efficiency during long hours of use.